Global Annual Review 2020

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Welcome to HLB’s Global Annual Review 2020. Despite a challenging year, we exceeded expectations and saw our network revenue grow by 12%. In this annual report, we look at issues that impact our stakeholders around the globe including clients, our people and the communities we operate in. We examine our network performance as we look back on the financial year 2020.

Agility in a challenging year

2020 was an unprecedented year, yet the execution of our strategy, Shaping our shared future, during a time of immense uncertainty is a testament to the strength of our network. This is reflected in our 12% growth rate from 2019 and move up the global rankings to number 11 position. To learn more about our network performance in financial year 2020, and how we’re making an impact for our clients, people and communities across every corner of the world, download the Global Annual Review full report .

 Global Annual Review 2020

HLB Survey of Business Leaders

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Achieving the post-pandemic vision: leaner, greener and keener

Pivotal, disruptive, re-defining, unprecedented: The global Coronavirus outbreak and its economic implications will make 2020 go down in history as a year of crisis. Operating remotely under lockdown and physical distancing restrictions, business leaders had to chart new strategic priorities, balance a multitude of risks, and find ways to deploy the ‘human touch’ into their now digital-first brand and wider operations.

As we enter 2021, pessimism around the state of the global economy is gradually being replaced with a staunch commitment to finding new opportunities for growth. Over three-quarters of leaders we surveyed for this year’s report feel optimistic about their ability to grow in the new economic cycle.

For many companies, COVID-19 and its implications served as a strong prerequisite for questioning how their actions shape consumer perception of their brand, and what practices could better position them for future success. From new product launches and increased pace of digitisation, to workforce transformations and accelerated commitment to a greener and leaner production, business leaders are actively planning to achieve their post-pandemic vision

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